Pojk App Terms & Conditions — Your Rights & Responsibilities

On This Page pojk appHere you will find the complete Terms & Conditions. By using pojk app, you confirm that you have read and accepted these terms. If you object to any condition, please refrain from using the platform.

Pojk app is an online gaming platform offering slots, Live Casino, and Sports Betting services. We believe transparency is the foundation of trust — which is why these Terms & Conditions are written in plain language, so every user can clearly understand their rights and responsibilities.

Opening an account on pojk app is completely free. However, you must provide accurate and truthful information at registration. Creating an account with false details is strictly prohibited and may result in permanent account closure.

What You Need to Register

• An active Bangladeshi mobile number
• Valid email address (optional but recommended)
• A strong password (at least 8 characters)
• National ID Card (for KYC verification)

How Many Accounts Can One Person Have

Each individual may only hold one account per person. Opening multiple accounts using the same device, mobile number, or bank account is prohibited. If multiple accounts are detected, all associated accounts will be closed along with their balances.

Pojk app Only 18 years of age or older for adults only. Registration by any minor is strictly prohibited. This is enforced through our AI-powered system and manual verification.

KYC verification must be completed before making a withdrawal. Withdrawal requests will be held until KYC is fully verified.

Pojk app offers a range of bonuses — including welcome bonuses, reload bonuses, cashback, and tournament prizes. Each bonus comes with its own terms, which you should review before claiming.

Important bonus usage rules

• Only one bonus can be active at a time.
• Withdrawing before meeting the wagering requirement will result in bonus forfeiture.
• Bonus abuse may result in account suspension.
• Multiple bonuses cannot be used in combination.
• Bonus funds cannot be withdrawn directly.

Wagering Progress Example

Deposits and withdrawals on pojk app are available via bKash, Nagad, and Rocket. All transactions are secure and encrypted.

Withdrawal Process

After Submitting a Withdrawal Request pojk app's team manually reviews and processes each transaction. Additional documentation may be requested for suspicious transactions. Payment will only be processed when account details and payment numbers match.

All games on pojk app are internationally recognized and powered by a certified RNG (Random Number Generator). Every game outcome is completely random and not predetermined.

• All Games Passed Third-Party Audit
• Real-time streaming for live dealer games
• No manual interference in game outcomes
• Bets are automatically voided and refunded in the event of a server error

Pojk app's Sports Betting section lets you bet on cricket, football, and 30+ other sports. The rules listed below must be followed when placing bets.

Match Cancellation & No Result Policy

If a match is cancelled before completion or has no result, the stake for that bet will be fully refunded in accordance with pojk app's rules. For accumulator bets, the cancelled match will be removed and the remaining odds will be recalculated accordingly.

Odds Change Policy

If odds change after a bet is confirmed, the bet will be settled at the odds that were confirmed at the time of placement. On live betting Odds change every few seconds — review carefully before confirming.

• Pre-match bets cannot be changed once the match has started
• Maximum win limit of BDT 10,00,000 per bet
• Accounts with suspicious betting patterns will be subject to verification
• Bets will be voided if match-fixing involvement is suspected.

Pojk app stores user data with the highest level of security. All data is protected with 256-bit SSL encryption. We never sell your personal information to third parties.

Keep two-factor authentication (2FA) enabled to secure your account. Change your password regularly and avoid logging in on public Wi-Fi. If you notice any suspicious activity, contact support immediately.

The following activities are strictly prohibited on pojk app. Any violation will result in permanent account closure and balance forfeiture.

Pojk app reserves the right to suspend or close any account without prior notice in the event of a rule violation.

You can also close your account yourself

For self-exclusion or permanent account closure, please contact support. Before closing your account, ensure there are no pending withdrawals or active bonuses.

For any dispute or complaint, please contact the pojk app support team first. Most issues are resolved within 24 hours.

• Initial response within 72 hours of complaint submission
• Up to 14 business days for complex disputes
• Server logs are the final authority in any dispute over game results
• In the event of a technical error, decisions are made based on system logs.

Pojk app may change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or push notification.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. We recommend checking this page regularly.