Your privacy on pojk app is one of our highest priorities. This policy clearly outlines what data we collect, why we collect it, how long we keep it, and how it is kept secure.
Your data is completely secure
Pojk app believes your privacy is a fundamental right. Whenever we collect your data, there is a clear and specific reason for it — to serve you better. We never collect information without purpose.
This Privacy Policy applies to the pojk app website, mobile app, and all related services. By using pojk app, you agree to this policy. If you have any concerns or disagreements, please reach out to our support team.
In plain terms: Your data is used solely to provide you with a better experience. It is never sold to advertisers or third parties — not ever.
Pojk app collects two types of data — what you provide directly, and what is collected automatically as you use the platform.
| Data Type | Example | Collection Methods | Mandatory |
|---|---|---|---|
| Identity Information | Name, Date of Birth, NID | Registration Form | Yes |
| Contact Information | Mobile, email | Registration Form | Yes |
| Financial Information | BKash/Nagad number | Payment Form | Yes |
| KYC Documents | NID copy, selfie | Upload | On withdrawal |
| Device Information | IP, Browser, OS | Automatic | Optional |
| Game Activity | Bets, Wins, Session Duration | Automatic | Automatic |
| Transaction History | Deposits, withdrawals, dates | Automatic | Yes |
| Communication Records | Chat and email history | Support Channels | In Quality |
Certain information is collected automatically while you use pojk app. This is primarily used to enhance your experience and ensure platform security.
Pojk app uses your data solely for the purposes listed below. If your data is ever used for any other purpose, you will be notified separately and your consent will be obtained.
Your information is used to verify your identity and keep your account secure.
To verify your financial details and process transactions during deposits and withdrawals.
To provide personalised game recommendations and bonus offers based on your preferences.
To detect suspicious activity and keep the platform secure.
Retaining and providing data as required by regulatory authorities.
Rest assured: Your gaming data is never used to build advertising profiles. We do not sell your data for targeted advertising.
Your data on pojk app is stored on internationally certified servers. Our security measures meet the highest industry standards, and all data is kept in encrypted form.
All stored data is secured with military-grade AES-256 encryption.
Data in transit is encrypted with 256-bit SSL. No one can intercept it along the way.
Automatic daily backups. Your data is never at risk of being lost.
Only authorized personnel may access your data, and only for specific, approved purposes.
Pojk app uses cookies on its website and app. Cookies are small data files stored in your browser that help keep your platform experience smooth.
Cookie Controls: You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may prevent login and payment features from working properly.
You are in control of your data on pojk app. You may exercise the following rights at any time.
You can find out exactly what data we hold about you.
You may request corrections to any inaccurate information.
You can request deletion of your data, except where retention is legally required.
You can request a digital copy of your data.
You can object to specific uses of your data.
You can pause specific types of data processing at any time.
Exercise Your Rights: To exercise any of these rights [email protected]— email us. We'll respond within 30 business days.
To comply with international financial regulations, pojk app strictly adheres to KYC (Know Your Customer) and AML (Anti-Money Laundering) policies. This is not merely a legal obligation — it is also in place to protect you and every other user on the platform.
Transaction data may be shared with financial regulatory authorities when required — in accordance with Bangladesh Bank guidelines.
Pojk app does not collect data from anyone under 18, nor does it allow them to create an account. This is enforced through AI-powered systems and manual review.
If we become aware: If we become aware that any data belonging to a minor has been submitted, it will be deleted immediately and the account will be closed.
Pojk app's servers are hosted in international data centers. In some cases, your data may be processed on servers outside Bangladesh — for example, game data on game providers' servers.
For any such transfers, we ensure the destination server complies with GDPR or equivalent international data protection standards. Encryption is always applied during data transfer.
Pojk app may update this Privacy Policy from time to time. For any significant changes, users will be notified in advance via email or in-app notification.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Privacy Team.
Privacy Email
[email protected]
Response within 30 business days
Live Support
24/7 Bangla Chat
Get instant support
For a quick response FAQ Page — you'll find answers to common questions there. Or Terms & Conditions Read.
Every data packet from your device to our servers is encrypted — no one can intercept it along the way.
OTP verification is required to access your account, ensuring no one else can log in.
Our AI system monitors around the clock, detecting unusual activity and blocking it instantly.
Your personal and financial information is stored in separate databases, so a single breach cannot put all your data at risk.
Only the information that's truly necessary is collected. Gathering unnecessary data goes against pojk app's core principles.
Independent security experts audit pojk app's systems every year.
Your information is completely secure and your privacy is protected. Register now with confidence and start enjoying the best gaming experience in Bangladesh.